Multiple Mailboxes

Attention Utility Customers

Mail Service Delays Are Impacting Utility Payments Being Received by Due Date

This news article is more than a year old.

To avoid late fees, here are quick and convenient payment options that are processed in ‘real-time’:



Call to Make a Payment ― Call 888-905-3169 to make a payment using the automated phone system. Please have your payment method information, utility account number, and the service address zip code available. The automated system is available seven days a week, 24 hours a day.

Pay Online ― We accept Amazon Pay, Visa, Mastercard, American Express, Discover, E-check, Venmo, PayPal and PayPal Credit

Pay In-Person ― Visit any one of our official payment locations to ensure immediate posting.



Now is the time to consider other bill payment options to guarantee your payment is made on time.

Other Options:

  • Set up Auto bill pay through your bank.
  • Set up Auto bill pay by credit card.

Contact

 

CustomerCare and Billing
919-996-3245
customercare@raleighnc.gov

Lead Department:
Water

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