About the City's Website

The City of Raleigh's website attracts about 1 million visitors each month. It's a top source of information for City events, programs and services. 

Three-fourths or 75% of users indicated the City website is one of their three most preferred sources for receiving information about the City, according to our 2020 Community Survey responses.

The City of Raleigh launched its first website in June 20, 2015 and pushed out a major redesign on Nov. 20, 2019. The redesign included the addition of several new features and functions. 

Website Features

The new site is modern and useful web platform to promote City services, improve community engagement, integrate third party applications, and meet ADA best practices to ensure the information is accessible for all.

Homepage

• Most popular services - These are mainly based on site traffic and will be featured for easy access;
• City-wide news and events - These can be filtered by service area when you click on that section;
• Access to City Council - Information, contact info, option to petition, meeting minutes and agendas 
• "My City Services" - A one-stop shop where you can simply enter your address and get information like your CAC district, Council representative, voting location, police precinct, and more.

Projects

The website also features a "Projects” section, where residents and business partners can get up-to-date information on all initiatives across departments. This feature includes project background, contact information, budget, contractor (if applicable), phases, and more.

The site lives on a new, simpler, faster content management system (Drupal 8). The City will continue to build on this platform with more tools and features in the coming years. The visual design fits with the new City brand implementation.

Share Feedback

If you have feedback, please use the "Was this page helpful?" widget located at the bottom of each page. That will allow the team to organize all comments and ensure that the community’s feedback will be seen and is appreciated.

Awards

The City followed other municipalities leading the way and industry best practices along the journey, and is excited to bring our residents this website that can deliver best in class communications for our growing, dynamic community.

• 2021 Webby Award Honoree: "Websites: Government & Civil Innovation"
• 2021 Communicator Award: "General Excellence"
• 2021 Granicus Digital Government Award: "City/County Website of the Year"