Collection Delay
Solid Waste Services monitors weather forecasts and implements temporary measures to combat staff injuries and illnesses when the heat index exceeds safe limits. During these weather-related incidents, some customers may experience minor collection delays.
We request that carts placed at the curb remain until they are serviced. To serve customers in a timely manner, collections may continue into the weekend. The City will not issue warnings or fines during these periods.
Have Your Carts on the Curb by 6 a.m.
To assist our collection crews with beating the heat, we remind curbside customers to please have their carts out for collection by 6 a.m. on your collection day. The best thing to do is put your carts out the night before.
Stay Informed
To receive updates on service changes for your address, use the Raleigh Reuse Web Tool at raleighnc.gov or download the free app Raleigh Reuse App at Google Play, or Apple App Store.